This Privacy Policy describes how The Real Real Estate ("we," "us," or "our") collects, uses, and protects the personal information obtained through our website and related services. We are committed to respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Spanish Data Protection Act.
Collection of Personal Information
We may collect various types of personal information from you, including but not limited to:
1.1. Contact Information: such as your name, address, email address, and telephone number.
1.2. Property Information: if you are a property owner or a tenant, we may collect information related to properties, such as property addresses, property descriptions, rental history, and financial information.
1.3. User Account Information: if you create an account on our website, we may collect login credentials, including username and password.
1.4. Communication Information: information you provide when contacting us or engaging in communication with us, such as emails, chat logs, or telephone conversations.
1.5. Website Usage Information: information about your interactions with our website, such as IP address, browser type, operating system, and pages visited.
Use of Personal Information
We may use the collected personal information for the following purposes:
2.1. Providing Services: to fulfill our obligations regarding property listings, property management, rentals, sales, and other related services.
2.2. Communication: to respond to your inquiries, provide information about our services, and send important notices.
2.3. Account Management: to manage and administer your user account, including account verification and security.
2.4. Marketing and Promotions: with your consent, we may use your personal information to send you marketing communications about our services or promotions.
2.5. Legal Compliance: to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
2.6. Website Improvement: to analyze website usage patterns, monitor website performance, and enhance user experience.
Sharing of Personal Information
We may share your personal information in the following circumstances:
3.1. Third-Party Service Providers: We may engage trusted third-party service providers to assist with the provision of our services. These providers may have access to your personal information but are only permitted to use it for specific purposes related to our services.
3.2. Legal Requirements: We may disclose your personal information if required by law, court order, or other legal processes.
3.3. Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.
3.4. Consent: With your explicit consent, we may share your personal information with third parties for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
6.1. Access: You can request a copy of the personal information we hold about you.
6.2. Rectification: You can request corrections to any inaccurate or incomplete personal information we hold about you.
6.3. Erasure: You can request the deletion of your personal information under certain circumstances.
6.4. Restriction: You can request the restriction of processing
